[Resolved]  Star Cj — free gift not received till date

Address:Ahmedabad, Gujarat

purchased following product: by Mangal Patel mob:[protected] product : canon printer model : mg2570(MAH) date of purchased : 23/06/2014 item code: [protected]/sku:001 order no:[protected] as per talk at the time of order it should reach us within 45 days only and nothing to do any computer entry by us for this gift. Pl. send a.s.a.p as i will not go to cyber caffe for any entry in computer as assisted by your costomer care assistant.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Mr. Patel,

You should receive the gift within 45 days from the time of purchase and therefore request you to wait for 2 more days. In case you still do not receive it, please mail your contact details at saurabh.[protected]@canon.co.in and we will get in touch with you at the earliest.

Regards,
Canon India
Dear Mr. Patel,

We apologize for the inconvenience caused. We have forwarded your concern to the appropriate department. You will receive the gift within next 10 days.

Regards,
Canon India

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