[Resolved]  Star Cj — Nothing, but problems

Address:Mumbai City, Maharashtra

I had purchased HCL ME Tablet connect V3 from HCl against your order no [protected] dt 6/1/14 . As the same had some problem with not power on so the same was sent it to their service centre in Andheri against call no.482861 on 10/6/14. and was said that the same will be repaired within a weeks time. But from past 2-3 days have been trying their number but there is no reply as it is continuous no reply and so sent my person to check the same, But the people over there were so rude even to speak. With this attitude of a reputed company i feel cheated and now have thought not to shop with star CJ anymore.

Kindly help me out with this or have to complaint the same the higher authorities.


Jayanthi Salian
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Aug 9, 2021
Complaint marked as Resolved 
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I had purchased HCL ME Tablet connect V3 from HCl against your order no [protected] dt 6/1/14 . As the same had some problem with not power on so the same was sent it to their service centre in Andheri against call no.482861 on 10/6/14. and was said that the same will be repaired within a weeks time. But from past 2-3 days have been trying their number but there is no reply as it is continuous no reply and so sent my person to check the same, But the people over there were so rude even to speak. With this attitude of a reputed company i feel cheated and now have thought not to shop with star CJ anymore.

Kindly help me out with this or have to complaint the same the higher authorities.


Jayanthi Salian
Complaint

This is in ref to the above I have still not got any satisfactory result from my complaint.One Ms Mansi from Your customer service has called on the 27th of this month but what is the use of calling if there is no result. I tried calling up HCL Andheri Service centre but as usual there is no reply.

Now this is the height of my tolerance. You please return my money back or give me a new tab within 2 days or else I will have to see the higher authorities .

Please reply urgently with results.

Jayanthi.Salian
Hi Jayanthi,

We hope satisfactory assurance was provided by our team. We are eagerly waiting for the next time we get to serve you.

Thanks!

Regards,
Shop CJ India

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