[Resolved]  Star Cj — Product is faulty

Address:Jaipur, Rajasthan

My parents have bought spin massager from Star CJ.Customer Care person didnt know what ans they have give customer and again they repeat say same ans. They launch the compliant an dmisguide the consumer. My order number is -[protected] Product -Spin massager. In this product no attachment is working properly and we have raised this issue.But there is not proper response to customer. After sale service is not conducted properly.they are not responsible if any fault in product after their sale, giving guarantee for exchange and cash back if any problem at the time of ordering product but after ordered they are not responsible for what they had said.misleading advertise shown for product and also mislead the customer.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Sareen,

We regret that your experience was not up to your expectations. We are eager for a chance to serve you better in future.


Regards,
Shop CJ India

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    SHOP CJ Network
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    2029
    Pending
    347
    Resolved
    1185
    SHOP CJ Network Phone
    +91 12 4430 6000
    +91 22 4128 6000
    SHOP CJ Network Address
    6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
    View all SHOP CJ Network contact information