[Resolved]  Star Cj — Product not received hence cancelled the order

Address:400063
Website:www.shopcj.com

Hello, I am Abhishek ([protected]) and I had ordered Magic Mops on the 25th Oct'15. I was assured that the order will be delivered at my place within two business/working days. On the 26th Oct I receive a text message saying I will be receiving the order before 7:00 pm on 26th but it didnt get delivered. The text message also had the delivery boy's name and number. I have been trying to reach him but he didnt answer my call. Today on the 27th Oct morning I called to ask the status and complain about not receiving the product yesterday but I was fine since on the first order placing call I was told two working days. Today morning I am told the product will be delivered in the next 2 hours but today entire day I didnt receive the product. This is the first time I am placing an order from this channel and if this is the type of customer service then I doubt how post sales customer service/support would be. I have cancelled my order. Abhishek
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Aug 6, 2021
Complaint marked as Resolved 
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Hi Abhishek, We regret that your experience was not up to your expectations. We are eager for a chance to serve you better in future.

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