Star Cj — Unwanted Promotional SMS | |||
I once made big mistake by purchasing food processing device from STAR CJ. Deal was quite successful and was satisfied, but from then onwards i keep receiving uncalled promotional messages on my mobile. I turned off the notification in my profile at your site www.starcj.com but of no use. I unregistered myself from your site realising my mistake having dealt with you but unfortunately it is still continuing. My mobile number is registered under DND category but still i keep receiving SMS from you which shows your disrespect to us(Customers). Your unethical promotion has developed hatred in our mind and you compelled us to take stern decision for not dealing in future with you. Please stop sending these JUNK Messages on my said number or I will be compelled to take serious action against you. Have some morals and respect your customer privacy. Hope you will learn something if you company is not run by nuts and bolt Was this information helpful? | |||
9 Comments | |||
Comments
Also please unsubscribe my mobile number [protected] from all your Promotional SMS. waiting for reply.
SHOP CJ Network Customer Care's response, Apr 29, 2016
Verified Support
Hi Mr. Patel,
We understand your concern. We will get this checked and update on the same, please bear with us.
Regards,
Shop CJ India
We understand your concern. We will get this checked and update on the same, please bear with us.
Regards,
Shop CJ India
Hello Shop CJ India
Today again i have received a SMS, I am waiting when it will stop.
Today again i have received a SMS, I am waiting when it will stop.
SHOP CJ Network Customer Care's response, May 25, 2016
Verified Support
Hi Mr. Patel,
Request you to share your registered mobile number, so that we can resolve the issue. Thanks!
Request you to share your registered mobile number, so that we can resolve the issue. Thanks!
Star CJ please unsubscribe my mobile nos [protected] & [protected] respectively from your records for promotional messages I have given 'N' no of request for the same at your customer care centre since almost 2 years now but I am sad to inform that it I keep getting the promotional messages almost every day
I kindly request you to kindly do the needful at the earliest & expect my query is resolved this time.
Thanking you,
Regards,
Maulik Mehta
I kindly request you to kindly do the needful at the earliest & expect my query is resolved this time.
Thanking you,
Regards,
Maulik Mehta
SHOP CJ Network Customer Care's response, Aug 18, 2016
Verified Support
Dear Customer,
We sincerely apologize for the inconvenience caused to you.
We have taken the request for sms unsubscription and have removed your number from our message portal.
In case you need further assistance, please do call or email us. We’ll do our best to help you.
You can reach us at 1860-500-1860 / 022 44418000 / 01244418000
Warm Regards,
Customer Service
Shop CJ Network India Pvt. Ltd.
We sincerely apologize for the inconvenience caused to you.
We have taken the request for sms unsubscription and have removed your number from our message portal.
In case you need further assistance, please do call or email us. We’ll do our best to help you.
You can reach us at 1860-500-1860 / 022 44418000 / 01244418000
Warm Regards,
Customer Service
Shop CJ Network India Pvt. Ltd.
ScreenShot
SHOP CJ Network Customer Care's response, Aug 17, 2017
Verified Support
Hi VIshal, we regret the inconvenience caused to you. We have shared the details with our team for block listing your number. Soon the issue will be resolved.
63%
Complaints
2029
Pending
347
Resolved
1185
+91 12 4430 6000
+91 22 4128 6000
6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
View all SHOP CJ Network contact information
We hope satisfactory assurance was provided by our team. We are eagerly waiting for the next time we get to serve you.
Thanks!
Regards,
Shop CJ India