[Resolved]  Star Cj — VLCC Product and service

Address:Bangalore, Karnataka
Website:www.starcj.com/shopcj.com

I have ordered vlcc product from star cj . My docket no.[protected]. order number = [protected] and Invoice number =[protected] after I recieved
the product delivery I found the massager was not working and requested them to replaqce, i interacted with Ms bhavana #[protected], [protected] and [protected], after several complaints they failed to replace the product till now I am waiting for them to call and replace the product, star CJ once they promote the product they wont do proper support to the customer. and about the gift coupon worth 5000/- I went directly to avail the service they told me to call and take appointment, if we call Jayanagar Branch people dont recieve the call and if they recieve they tell shedule is busy, I called last time on 19th Sept to avail service the manager told concerned person will get back and took our number, this thing they did several times and after requesting that the validity of the coupon is 25th sept, they told they will extended the date and they will call back, and now they are telling they can not do anything they want us to get a letter from STAR CJ, Jayanagar VLCC Center is offer such a pathetic service I want someone should take action against the authorities and help us to avail the servicess which I deserve VLCC Jayanagar Number which we contacted is [protected]


Call on [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 5, 2021
Complaint marked as Resolved 
Complaint comments 

Comments

Hi Ajaz, We hope satisfactory assurance was provided by our team. We are eagerly waiting for the next time we get to serve you.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    SHOP CJ Network
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    2029
    Pending
    347
    Resolved
    1185
    SHOP CJ Network Phone
    +91 12 4430 6000
    +91 22 4128 6000
    SHOP CJ Network Address
    6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
    View all SHOP CJ Network contact information