[Resolved] Star Cj — wrong advertisement and wrong order received/Fraud | |||
It is almost a month still no response. Regards, Muzammil Dear Mohammed Muzammil, We regret the inconvenience caused to you. We have made note of your Order number. We assure you that our Customer Service Team will investigate the matter at the earliest. Kind Regards, Team Star CJ. >??????? Hi Team, >>Order #([protected]) >>As i was one of your customer, where i was watching your channel regularly, however on[protected] around 9am there is show running on your channel about videocon mobile, it was around for 1hour so i liked the product as it was clearly on show mentioned that mobile is 4.0android version, 1.2gh dual processor, 2gb sd card free & other bag so i really like the mobile & same time i called your cust care & booked the order & informed that the mobile which is showing now in your channel i want that, hence the guy taken details & placed the order.hence after delivery i saw that mobile is android 2.3.5ver, single processor & no memory card, my question is you people no where mentioned as its 2.3.5android mobile & also while placing the order no information given about the same, & after seeing thisicalled your cust care again & informed that i recived wrong product where the person who taken the complaint he first watch the broadcast & informed me that its 4.0ics > sir >> so iwill take a complaint & our team will help you but i recieved the call with no resolution, today the person want to fool me from your team by name harish, so i have ordered the mobile by watching channel & the person told me that it was not shown...so please cross check properly with the programme which shown on 7-nov & also my call record(1st while ordering, 2nd while giving complaint) >> >>So please i request you to dont fool people like these & i need a positive reolution else i have to go consumer court on your brand. >> >>if you are sure that you have shown 2.3.5android mobile on that day i want the proof of show, where i cross checked in internet there is no show available.. >> >>please call me if you need any more clarification >> >>Regards, >>Mohammed Muzammil >>[protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
1 Comment | |||
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Hi Muzammil, We hope we have resolved your issue, thanks for connecting with us, hope we get to serve you soon.
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