Star Cj — Wrong product delivered and useless customer car | |||
This is regarding order number [protected].I had called starcj on monday morning when they were playing video for 4 gas burner Sunflame gas stove with 6 piece pococina cookware and iron for 6290/-.they delivered product delaying by 1 day when finally i recived product you delivered me prestige marvel 4 burner priced @RS 4447/-But they charged me rs 6290.When i called to complain the lady from complaint department named soni was not only rude but did not co-operate to listen that what ordered is not the same product. This is clearly not good in your part in cheating people.I want my product to be replaced to what i had ordered or return my money .I can buy the cheap product you send me at much cheaper price in store. This people are not accepting their mistake and make customer feel bad for buying their product. Truely the experiance recently had been terrible with you people.You should stop advertising product which you cannot deliver.This channel should be banned!!! My name is sweta desai and email address is sweta.[protected]@gmail.com Was this information helpful? | |||
customer support has been notified about the posted complaint. | |||
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+91 12 4430 6000
+91 22 4128 6000
6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
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myself kapil and i faced same problem . product which shown in broadcasting i, e, not delivered to me but different product delivered to me and starcj team says we cant helps you
so please suggest what should i do ???