[Resolved]  Starcj.com — poor consumer car service

Address:Pune, Maharashtra

I ordered an item which didn't get placed at first and poped an error try later other time, after some time i placed the order and it was a success, in the evening i got a message dat the order got placed twice so i called the service and explained him the situation and told him to cancel one order he listened everything and told me to call after 1 hr, in 10 min i got message dat both the orders are cancelled, i called them again to ask what happened they said their senoir will call and try to solve as he himself was getting error for placing my order. i waited for three hrs nobody called. i called them again to know if they cant order it i will order it from someother site, dat person kept me on hold for 10 min and den he was able to place order, i got my order in next 2 days at 1pm and got a message again dat at 3 pm dat my product will arrive in the evening, i ignored it initially but seriously some other courier wala came and brought the same product . i mean whats going...they are not able to cordinate with the consumers nor with the delivery ppl. as a first time constumer i am really disappointed wth dem, and would not suggest anyone.. .
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Aug 14, 2020
Complaint marked as Resolved 
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One more time some other courier person got the same product today, whats going on starCj can't u cordinate with ur courier guys...i feel sorry for the delivery boys too...

Attached is the proof of the message i got from starCj where both my orders has cancelled when i told him to cancel one order, still poor delivery boys are bringing dat order to my doorsteps...

Really bad service. poor cordination and useless customer care service...

Hi Neeta,

We regret that your experience was not up to your expectations. We are eager for a chance to serve you better in future.

Thank you for choosing Shop CJ

Regards,
Shop CJ India

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