[Resolved] Starcj.com — poor consumer car service | |||
I ordered an item which didn't get placed at first and poped an error try later other time, after some time i placed the order and it was a success, in the evening i got a message dat the order got placed twice so i called the service and explained him the situation and told him to cancel one order he listened everything and told me to call after 1 hr, in 10 min i got message dat both the orders are cancelled, i called them again to ask what happened they said their senoir will call and try to solve as he himself was getting error for placing my order. i waited for three hrs nobody called. i called them again to know if they cant order it i will order it from someother site, dat person kept me on hold for 10 min and den he was able to place order, i got my order in next 2 days at 1pm and got a message again dat at 3 pm dat my product will arrive in the evening, i ignored it initially but seriously some other courier wala came and brought the same product . i mean whats going...they are not able to cordinate with the consumers nor with the delivery ppl. as a first time constumer i am really disappointed wth dem, and would not suggest anyone.. . Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
2 Comments | |||
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+91 12 4430 6000
+91 22 4128 6000
6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
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Attached is the proof of the message i got from starCj where both my orders has cancelled when i told him to cancel one order, still poor delivery boys are bringing dat order to my doorsteps...
Really bad service. poor cordination and useless customer care service...