State Bank Of Hyderabad — Sbh savings a/c compromised - leaked name, mobile number

Address:506001

Respected Sir,
This complaint is on behalf of my father :
My name is Vasanth rao Avadhanula,
I am from Warangal. There is no cyber cell in warangal. so visited near by police station and written complaint. The SI/CI of subedari police station said, they will forward the same to cyber cell hyderabad.
I received a call from Mohit sharma number [protected] saying he is from State Bank of Hyderabad. My adhaar card needs to be linked to my bank account otherwise my atm card will expire. He asked me the adhaar number, ATM card number which i gave. He said as soon as the process is done, i will get a confirmation message with OTP(one time password). He called again and asked me to share the OTP to complete the adhaar linking process. I shared my OTP.He also asked how much balance do i have in my account. I said i have 25, 000.I got an SMS which says Rs.10, 000/- has been debited. I immediately rushed to the State bank of hyderabad and informed the same. They said this is a fraud activity and needs to be reported to cyber cell with FIR. I visited near by police station and written a complaint and attached the bank statement which shows the transaction number.This transaction was done thru payumoney. I contacted payumoney and they told me the same to file an FIR with Cyber cell. Below are the details i received from payumoney. I called the mobile number [protected] and he is saying that he will refund the Rs.10000 if i provide him with another debit card number. I gave the phone to the State bank manager and he too spoke with Mohit sharma. He said "Do whatever you want, you may go to police or court, you can't do anything". I traced his mobile number through some website and it is from Jharkhand.
If SBH/PAY U/Freecharge would have taken action immediately and stopped the transaction I would have got my money back.
I just got a money of Rs.62/- left in freecharge.com wallet of fraudster on 13/10/2015.
I wonder how the details of customer like name phone number, name of bank got leaked to fraudster.
I filed a complaint using online FIR system of jharkhand police and received a reply from SP Deogarh that they have forwarded the enquiry to technical cell based on mobile number.
No FIR is registered till date with Local police(Subedari, Hanamkonda, Telangana).
Please help me file an FIR based on details provided.
I have list of all details like transaction, date and time, mobile numbers used for recharge, account number to which remaining amount transferred.
Please take action against him and concerned people who are involved in this fraud and help me get my money back.

My full details :
Vasanth rao avadhanula
s/o Radhakrishnaih avadhanula
Age : 64.
Address :
H.no : 1-7-1080, Balasamudram, Nakkalagutta, Hanamkonda, Warangal - 506001.
Mobile number : [protected]

Please let me know if the written complaint given today at near by PS is enough or do i have to file an FIR?

Thanks for your help in advance.
Radhakrishna avadhanula
[protected]
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Comments

Fraud activity happened on 30/09/2015 11:11am and was reported to the branch SBH in person at 11:20am.Action was taken on 08/10/2015.If action taken to stop transaction on same day then whole amount wound have been safe.
Complaint#566193 made online on jofs.jhpolice.gov.in .Attached is the status of complaint received from jharkhand police.

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