State Bank Of India — ATM Card Not Received.

dear sir,
good morning.


i have applied for a replacement of my debit card as i was using
maestro card and was facing some issues, i have walked up to my branch
and have spoken to one of the executive there she suggested me to go
for a scholar debit card i agreed to her and have completed all the
formalities with the manager of the branch manager also asked to to
write down an application for the same i have done that too and
submitted the application to tha same lady who suggested me to go for
the scholar debit card after going to everyone in the brach as nobody
was ready to do the work as if they are just there to take there
salaries home without doing nothing.
anyways accordin to the information i was provided with the card was
supposed to be delivered at my doorstep within 7 working days but it
was not.
i tried following up with the sbi customer services after 15 days were
being passed they checked my account and informed me your docket
no EKO92264638IN. and iam trying to track but i cant. i can not walk
up to my home branch as
i'm currently based in delhi and can not go to my home town frequently
as this affects my studies.
the cherry on the cake is that they have not delivered the new card
but they were fast enough to discontinue my previous card and i'm not
being able to do any transaction now.
every time i need to perfom a transaction i have to walk up to the
branch where i get pathetic services which screw my head up and blow
my mind.

thanks
regards
ARJUN SINGH BISHT
[protected]