State Bank Of India — Bank staffs misbehaving badly

This is to your kind attention that STATE BANK OF INDIA, GUDIYATTAM BRANCH, TAMIL NADU, Bank staffs misbehaving and not responding.
My father and Me went to the gudiyattam branch to withdraw 2 lakhs. we are having our account in chennai and we do not know the maximum withdrawal limit is 50, 000 Rs for other branches.[ for multi city cheques ].
we have waited in the queue for long and one particular staff telling this is not your counter and go there.we moved here and there and the staffs not responding properly.
one of the staffs, he do not responsed properly and used abusive words to my father and me. we went to the branch manager to complain and Said he will take action and he clarified that you can withdraw only 50, 000 maximum in this branch because you have account in chennai branch.
bank manager was polite but staffs dont know how to behave.
Please take action against staffs or atleast train them how to behave to the public. we are stressed and disaapointed the way they behaved.

Regards
Ashok Kumar.