State Bank Of India — complaint against employees

Address:

Bharuch, Gujarat

Dear Sir, With respect to above, i want to inform you about the misbehaviour of one of employee (Assistant Clerk, Age Around 50) of SBI (Link Road Branch Bharuch Region Gujarat). Today[protected] I am waiting for submitting the challan in front of Entry Gate of SBI Link Road Branch before opening of branch in morning, starting timing of branch is 10:30. At 10:30 I see in my watch I knock the door because Door Is locked from inside, he opened the door and start insulting me for knocking the door. Then when door opened i want to counter for submitting challan at that time I am not talking to him still he is insulting me for knocking the door and telling the rules etc. When I say something he starts in loud voice. After completing my work I try to giving the answer still he misbehave and tell me to go out. In between Manager also supporting him for that and I am in hurry I am not complaining his branch manager for him and I also not knowing the name of that employee. So my complain is about behaviour of an employee who is responsible for giving services to the customers in this very bad conditions of summer. Customer visits the branch for support instead he misbehaving to the customer in this summer where already temperature is already high, whether giving satisfying answer and calm behaviour to the customer he start giving rules and regulation. Due to all this thing when I came back I skipped from one very bad accident on my way I am on bike. Am I correct to ask, Is it the right direction for doing Banking. If Yes, then I never allowed anyone to open account in your bank. Ghanshyam [protected]