[Resolved]  State Bank Of India — Delay in local cheque clearing

Address:Pune, Maharashtra

I am a senior citizen and an old customer of SBI at Pune, PAUD ROAD. Kothrud Area- BRANCH CODE -9061 Since the CTS system of cheque clearing has come in to existence the local cheques take almost a week to get cleared .Also Cheques above the value of two lacs are treated as out station cheques and sent to MUMBAI CLEARING HOUSE even for a next door branch of any other bank and are charged exorbitantly .They too take one full week for getting cleared and the charges are UNDER the head of "SPEED CLEARING CHARGES " Every time this happens .The customer has to go to branch and give a written application for the unfair charges and their reversal. This is too cumbersome for the customer especially senior citizens like me is there any solution to this? Sunanda Bal
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    State Bank of India [SBI]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    27%
    Complaints
    27849
    Pending
    0
    Resolved
    7385
    State Bank of India [SBI] Phone
    +91 80 2659 9990
    State Bank of India [SBI] Address
    No.65, St Marks Road, Bangalore, Karnataka, India - 560001
    View all State Bank of India [SBI] contact information