State Bank Of India — ECS cutoff continues though the home loan is paid

Address:

Ahmedabad, Gujarat

Respected sir., My name is Gaurav brahmbhatt. I have taken a home loan from SBI. My home loan a/c number is [protected]. I am paying my ECS installments via my saving acct of ICICI BANK a/c no.[protected]. I have been paying my all instalments regularly. On 8th June 2015 I have paid my loan outstanding amount via D. D. No 138797 OF Axis bank for the amount 4, 28, 474/-INR and also Gave a cheque for difference amount of interest outstanding. But I can't understand why the bank has not stopped to taking payment for loan from my saving account. Due to this my account shows ECS returned and also the bank has debited the charges of Rs. 399/- for return. That is the mistake of the bank manager or respective person who hasn't done the procedure of stopping the ECS. In this case I have to suffer. I need to know what should be done and how will I be paid return my charges?? With this complaint I am attaching the xerox copy of DD of Axis bank which I paid into SBI bank. Regards Gaurav brahmbhatt.