State Bank Of India — Not changing the interest rates

Address:Kozhikode, Kerala

Hi We have taken a housing loan (Acct# [protected] ) from SBI @ 8.25 % Intrest rate in 2008 and later on it has increased to 12%, but for the last couple of years we are paying 12 % though they are lending now for less than 10.5 %, when we asked about the intrest rate to the exectutive in Kallai branch Calicut, he told us that this should be updated in head office and soon it will be done, twice we have complained about this and yet to get any positive response, kindly notify this to the relevant personnel.
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