State Bank Of India — Not getting proper Housing Loan Certificate - Provisional nor Final

Address:

Bangalore, Karnataka

Hi, I am fed up with this SBI Housing Loan people. When we ask for Provisional Certificate for the Housing Loan at the start of IT declaration year(i.e - April to march), they give some numbers for both interest and principle amount going to be paid in the following year. And when the need of Final Housing Loan Certificate needs to be given, that time again the numbers will be different for both interest and principle. What the problem with these problem. They don't have proper facility or what. Atleast give some proper thing online, that we can do our own, not beg you people.