State Bank Of India — Not refund my amount

Address:

Aurangabad, Maharashtra

By online transition i transfer the amount rs. 5000. On date 11 / 06 / 2015 to mobokwik reharge website the transition details below, ccacf2bev490ig0aenrq3 transfer to [protected] avenus india private. But the amount is not add in my wallet. I complain for this amount to avenus india private they said by mail the amount is not add in their account. I contacted my sbi bank, the bank person says transition is successfully completed
Amount debited from amount. Not refund still today. Now what can i do?