State Bank of India — Not Responding for Information and does not providing INB for my account

Address:

Guntur, Andhra Pradesh

State Bank of India Branch Code-12681 not providing Internet Banking service for my account. In past days it provide INB service for account but later my user id and password are corrupted so i took a new INB kit they activated it but it is not working i consulted to B.Vara Prasad, branch Manager(Administration) not responding to my problem and he said that INB Service is not accepting to your account please take some responsibility for this problem and made me problem free of INB service and the service