State Bank Of India — problem faced during payment through online

Address:

East Godavari, Andhra Pradesh

Sir I am a graduate and I've been applying for tests and payment were made myself through online from state bank debit card on[protected] i have applied for GRE exam which cost me 12, 793rupees through online but i didn't get any confirmation message and the money got debited from my account after so many queries with the GRE executive its been informed that payment is declined by the bank please contact the bank. I didn't get any message from the bank about this issue and I am worried about 6 days about the transaction. And also today[protected] I've applied for IELTS exam through the same debit card through citi bank portal and it asked me for OTP it took me a little while to search and in the mean while the session got expired and it asked me to do the same transaction again and also the money got debited from my account but my exam was not confirmed the test cost was 10, 750rupees. I am requesting you to help me find the solution.If there is any transaction that went wrong please kindly inform us. Thank you Sir.