[Resolved]  State Bank of India — Regarding Internet banking

Address:

Basti, Uttar Pradesh

Sir my name is Brijesh yadav from Basti city UP. I have opened an account in SBI court area branch and taken net baking. Since before around 8 month I lost my registered mobile no So I applied online for new no and a copy of that also submitted to SBI home branch. But till the after 6 month my new no not became approved. Since I also forget my login password hence after i went to branch office and told them to approve my no change request so that I can receive OTP to change my login password through "Forget password option". The concerned person told me to submit again the hard copy of mobile no change request since I don't have my login so I cant submit again while I already have request online but he denied and asked he cant do anything without hard copy and hence there is no possibility to change my no or unlock the account. I asked him for the solution but he said that he has no solution regarding this and he cant do anything.