[Resolved] State Bank Of India [SBI] — Amount deducted from my saving account

Shivu s

Address:

Bangalore, Karnataka, 560037

Recently Rs 3202 has been deducted from my SBI saving bank account without my approval. I have contaced my SBI home branch and was been informed that the money has been deducted for my insurance SBI Saral Swadhan plus which I never got notified. I have dropped a letter TI the branch manager and he's Least concern about it so I contacted SBI consumer care and that' was a nightmare for me .

Later I contacted my Insurance company SBI Saral Swadhan plus and they informed me that they had go t no money from my SBI bank. I have been thrown back and forth and. Got no response as to where money is . especially a banking company like SBI should have an answer .

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Complaint marked as Resolved

State Bank of India [SBI] customer support has been notified about the posted complaint.

Verified Support

Mar 08, 2016

State Bank of India [SBI] Customer Care's response Dear Customer,

We regret the inconvenience caused.

In order to assist you further, please provide us your policy number/contact number.

Thanks & Regards,

SBI Life - Customer Care.

Verified Support

Mar 16, 2016

State Bank of India [SBI] Customer Care's response Dear Customer,

We are still awaiting for your policy number/contact number. Kindly provide us the same through Inbox message at the earliest to assist you further.

Thanks & Regards,
SBI Life – Customer Care.

Verified Support

Mar 18, 2016

State Bank of India [SBI] Customer Care's response Dear Customer,

We have not received your policy number / contact number till today. Hence, we are closing this case. For further assistance, request you to call our customer care toll free no[protected].

Thanks & Regards,
SBI Life – Customer Care.