[Resolved]  State Bank of India — SBI branch is not giving proper response to the customers.

Address:

Surendranagar, Gujarat

Respected sir/ madam.
Myself Didarali Anilbhai Kutchhi (Acc no. [protected]) a saving account holder of SBI, Thangadh branch (branch code: 11038).
I needed a demand draft today & i went to this branch for the demand draft as i am its customer. I filled the application form for demand draft & went to submit. But the staff member told me that they had not a working demand draft machine today, so he told me to go to some other bank for demand draft. When i asked for the written reply for non-working demand draft machine, he told me, "you can complain if you want. I will not give you in written right now as i have many tasks right now. If you want in written, come to the branch at 8 pm." It is not a bank working time.
If i am being a customer of SBI suffering from delay in demand draft, the national banks are how working?
I need an action on this branch.
- Dr. Didar Kutchhi.
Contact no.: [protected]