State Bank Of India [SBI] — Car Loan EMI is not getting deducted

Address:

700131

I am holding a car loan account (Acc No: [protected]-7) in SBI Kolkata Airport Branch. This is 4 months in a row when my EMI amount is not getting deducted and every month I am doing the funds transfer manually. I have contacted the branch so many times and mailed them numerous times. I did not get any positive answer from their side. Moreover, every month I am getting notifications that the EMI amount is not received and penalty will be charged. Doing the funds transfer manually cannot be a long term solution