State Bank Of India [SBI] — Cheque cleared with wrong amount and no response in 26 days

Address:

Indore, Madhya Pradesh, 452001

Dear ma'm,

This is to bring to your notice that i am your customer for last so many years in sbi cloth market indore branch (Branch code-30020).

My a/c no. Is [protected] and i am the joint holder to my father mr abhay kothari.

I had deposited a cheque in the branch for clearing (Cheque copy attached) which was of rs.100000/- drawn on icici bank rajwada p y road branch. Cheque no is 918693 dt. 13/04/2016.
This same cheque got cleared for rs.10000/- in my a/c on 21/04/2016 (Copy of statement attached).

As soon as we came to know about the same we went to the branch where the the staff found out the cheque which was actually amounting rs.100000/-.
The mistake was found that the sbi claimed 10000/- for the cheque and icici too cleared the cheque by the same amount.
We immediately gave a letter to the branch to get the credit of full amount.
Next day the sbi staff might have produced a letter (Copy attached) to icici rajwada informing about the same and giving the credit of full amount.
After that we contacted our party (Saurabh saree emporium) about the same then they informed that the wrong entry was reversed and correct entry was passed on 28/04/2016 by icici bank.

Knowing this we kept following up with sbi to find out that where is the amount lying please credit it to our account. But they failed to do same till date.

They also sent us to sbi py road branch for further follow-up or procedure but the staff of that branch also could'nt do anything till now.
He just told us that he will call us as soon as he gets any clue of where the excess amount is lying.

Please arrange to credit the full amount of the cheque (Rs.100000/-) asap to our a/c with interest as we were not at fault anywhere and still are suffering.

Please debit any of your internal a/c or the a/c of staff at fault and credit my a/c immediately and then keep searching the excess amount for as long as you like.

Please respond immidiately

Regards
Sumit kothari
[protected]
[protected]