State Bank Of India [SBI] — Cheque not cleared (Which received under sukha grasth muavja)

Address:

Aligarh, Uttar Pradesh, 202132

Dear Sir/Madam,

I was presented my cheque on dated 5th sep’15 in SBI bank (Chandaus Branch), which was received from govt. against the SUKHA GRASTH. and SBI is credited my account on dated 23rd sep’15 also same returned on dated 6th oct’15 without any reason.

after that I went to my home branch to know the actual reason of returned cheque, any body not given any reply for this, and manager say's that get collect other fresh cheque and deposit.

then i had complaint to SBI customer care, they are saying to contact to home branch.

I am Senior Citizon and now i am very Frustrated, please suggest.

All document is attached and some Detail as below.

Account Holder RajKumari Marhur & Satrya Prakash Mathur
Branch Code 2324
Ifsc SBIN0002324
account No. [protected]
CIF No. [protected]
Cheque No. 895277
Cheque Amount 2459

SBI Customer Care complaint no. CS[protected] dated 25.11.15

Thanks & Regards,
Satya Prakash Mathur
[protected]