State Bank Of India (SBI) — Complaint Against Passbook Updation

Dear Sir, Good day ! This is Abushad, My account number is, [protected], dhanghataSantkabir nagar branch(UP), I would like to bring it to your attention that am trying to update my passbook last three month but but when am goin to bank then BAnk staff saying some teachnical problem and we dont able to update it this is very redicules problem to complaint you about it, I received the ATM card when i open account, by speed post. Then the process of request for getting the ATM card's pin started. It has been one month visiting the branch and requesting the concerned authorities for providing me with the pin for the very same card, but all in vain. I have even contacted the customer care but that too in vain, Sir please look in to the matter, to help me out. I don't have any option left, than closing my 3 year old account and switching to a different bank, since I am finding it very difficult in withdrawing money while moving outstations. We would really appriciate you kind attention on this matter, Thank You With Regards Abushad shaikh [protected]