State Bank Of India [SBI] — Credit card incorrect charge refund

Address:New Delhi, Delhi, 110016
Website:www.sbi.co.in

Hi,

My name is manish uniyal and i have been charged incorrect by sbi. They are not ready to refund me the credit card charge and are also adding financial charges each month.

I have raised a complaint about a cc charge with was charged to me in the month of march. This transaction was declined when done because of not confirming the otp within timelines.

However charge was never confirmed by the vendor (Go ibibo in this case) but the bank charged me.

I have been charged 16, 868 inr incorrectly and it is getting more and more each month even though i have raised a refund dispute.

I have many transaction ids with me for your reference.

Like 1-[protected], 1-[protected]


Pfb my credit card details for your reference :-

Card number - [protected]
Card name - manish uniyal
Expiry date - 04/2021

Kindly help me since i have spoken with the customer service department & also with the retention department.

This has been a really bad experience for me. I am your first time customer however if the service is this way, i am afraid this will be the last time.
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