State Bank Of India [SBI] — Irresponsible Security Guard

Address:

Guntur, Andhra Pradesh, 522616

This what happened on last Saturday and tried to contact SBI customer service and didn't get any action so far, so just copy paste the same from last week...
Around an hour back (Sat 9.30PM 08/10/2016), I was driving on SBI NRT, chilakaluripet main branch road, the bank main door was opened along with front entry doors, thought something going wrong, so tried to check with the guard, don't know his name as he is in normal cloths, thought he is thief, but he said he is the guard, I said how can I believe there no dress, gun are anything say that he is really a security guard. Then I realize he is so drunk based on his activity, and then I asked him why the doors are opened is any thing going wrong, then he came on me and start abusing me and said that it's my bank, and I can be here how ever I like, you are not the bank manager or anything, it's not your duty to question me. Yes I totally agree with him, i am not his boss & not related to SBI, but I have my money saved there, my family members money and friends, if something goes wrong who is going loose all, he will just lost his job at max, that they can manage without loosing, but what about customer and the bank reputation. First of all he shouldn't be there at bank premises when he is DRUNK. I wanted to talk to bank manager on Monday, but I won't be in city for next days, so I don't want to just leave it like this. And the words he used on me, I really can't explain here, he used such a bad words, I could he do something right there, but he is on duty and I don't want to loose my temper, so thought you guys will take care of this and won't repeat the same again. I don't a see a proper way to give complaint at SBI website, that's why writing this long email.

Hope you guys will take this issue a serious and take some action to protect peoples property.

Thanks