State Bank Of India [SBI] — Katpadi branch not accepting online sb opening application

Address:632007
Website:SBI

Dear sir/ madam
This is tamil amudhan tr
From vellore dt -- katpadi taluk.
I want to open a joint saving account with the sbi, so i went online and filled up the account opening form online and given all the details required and finally took the print out and with supporting proof and photo i went to the katpadi branch for filling up my application, but i was shocked as they say they won't accept this application and they gave new application ask me to fill it up.
And is this right .
Here with i have attached online application for your reference.
Waiting for positive reply.
Thank u
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