[Resolved]  State Bank Of India [SBI] — Mobile recharge not done

Address:Karimnagar, Andhra Pradesh, 505001
Website:retail.onlinesbi.com/personal/instapay_oxipay.html

Date: 25 april 2016
Time: 6:29:33 pm
I was opened sbi online website as usual for netbanking. First time i checked
"Mobile/DTH recharge" option in menu. As a requirement i opened to recharge my Bharti Airtel mobile number to recharge. I clicked that option. I was selected SBI-InstaPay / SBI-OxiPay service and clicked experience "SBI-OxiPay" now to go through that. accepted the terms & conditions by confirming. A new page was opened. entered and re-entered the mobile number to be recharge, selected the operator as airtel. Region as Andhra Pradesh. for recharge amount clicked the recharge plan to check available recharges, I found the 3g plan 97/- for recharge. entered the amount 97/- for recharge in recharge amount option.
Amount was successfully deducted from my SBI account. But recharge was not done! I have also attached the print of the receipt and email copy print below. I have waited days.
Kindly requesting refund amount of 97/- to my account.
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Apr 29, 2016
Complaint marked as Resolved 
I have directly contacted the SBI customer care.
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