State Bank Of India [SBI] — Money deducted from account but not received

Address:

495454

Dear sir,

This is to inform you that i tried to withdraw 2k rs from sbi atm on 2nd august 2016, however at the same time electricity goes off and money didn't came, but the same amount is deducted from my account.

I have raised a complaint regarding it on 10th august, but still there is no update. Please find the complain number: at[protected]. Every time when i tried to call a customer care they informed that issue will be resolved in 7 working days. Now 7 working days already passed still there is no update. When enquire they said your complained is under process.

I want to know what are you processing from more than 2 weeks. I understand there will be a problem when money withdrawn from different bank atm. I have sbi account and i tried to withdraw from sbi atm only, then what is the reason you are taking so long time to settle the matter.


Regards,
Jitendra singh
[protected].