State Bank Of India [SBI] — No Refund till Date on reversal/void POS Transaction

Address:

Thane, Maharashtra, 401303

For your kind Reference : Name: DILIP GHANSHYAM SHIRSAT
Saving Account Number: [protected] ATM CARD# [protected]
State Bank of India, Vartak Road Branch Virar West, Mumbai Br.# 60381
Transaction ID: 40975700 via POS 92398 REVERSED VOID SALE ID 20088614 at 14:14;02 Hrs Dated17/04/2016.

Dear Sir/Madam,

We have conducted POS transaction by swiping card for payments against delivery of product by flipkart on 17th April, 2016 for amount of Rs.18, 989/- wrongly against actual amount of Rs. 19, 990/- for the actual invoice value due to oversight. Since, flipkart demanded total re-imbursement in single tranaction, and instructions from its Accounts section, Reversal was done with VOID Transactions within few minutes from my remittance to flipkart for amount of Rs. 18, 989/-, which was duly certified by SBI through POS to said effects. After contacting Customer Care repeatedly to confirm reversal as well refering to checking statement of accounts for over 72 hours, it was not returned back to my accounts as well beneficiary FLIPKART is also not credited for same amount till date nor it is returned to my account till date.
You are requested to please look into this issue on most priority and please arrange to credit either of this amount deducted from my accounts for payments made against purchase from FLIPKART.

Thanks & Regards,

For your kind Reference : Name: DILIP GHANSHYAM SHIRSAT
Saving Account Number: [protected] ATM CARD# [protected]
State Bank of India, Vartak Road Branch Virar West, Mumbai Br.# 60381
Transaction ID: 40975700 via POS 92398 REVERSED VOID SALE ID 20088614 at 14:14;02 Hrs Dated17/04/2016.