State Bank Of India [SBI] — Not received credit card but 2months bill recieved with late payment

Address:Hyderabad, Andhra Pradesh, 500076

Dear sir

Once I recieved credit card but I recieved with wrong name so the courier guy said name is not matching with the I'd proof you provided, so he said he cannot hand over the card to me. And said he will card back with correct name mentioning on top of the courier pack so I returned it, sbi customer care people called me for right name details and I have given the same a month ego but till now I have not recieved the card, I even don't know the number of credit card but I recieved 2 months bill statement to pay with late payment of rupees 200, without card number and details how should I pay the bill and why should I pay the late payment as this mistake was from their end
Sir please help me, if they delay like again I will get 3month bill also,
There is no direct number to complain whenever I call it ask for credit card number which I don't have

Faheem
[protected]
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Sir
my ac is state bank of india. i have a net banking but my mobile no is not updated and site map data not show. i am requested to the branch manager pl update my mobile no is [protected].

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