[Resolved]  State Bank Of India [SBI] — Sbi card

21/1/2016 Dear Mr. Munieeshwaran L, Thank you for writing to SBI Cards. This is with reference to your communication dated 14/1/2016. Charges Reversal Related: We hereby inform you that we have credited Rs.500/- and Rs.350/- plus government service tax (as per applicable charges) towards the annual Fee and payment dishonour fee, which would reflect on your statement of account dated 12/2/016. Please note that credit towards the Government Service tax will be processed on your SBI card on the statement generation date, hence we request you to remit the payment towards the Government Service Tax levied on your account to avoid fresh accrual of charges. Excess payment received, if any will be adjusted towards future purchases on your account. Finance Charges Reversal: We wish to inform you that we have taken note of your request vide reference number 1-4710753854 and we shall get the same resolved at the earliest. We would be intimating you shortly on the status of the same. Incase of any query, would request you to reply at [email protected] using the same subject line or contact the SBI Card helpline at 1860 180 1290 (toll), 39 02 02 02 (prefix local STD code) or 1800 180 1290 (toll free). IVR & Emergency Services on helpline are available 24 hours and Customer Service representatives are available from Monday to Saturday between 8am to 8pm. If you are not satisfied with the response, you can write to Nodal Officer, Customer Service at [email protected] using the same subject line. You will receive a response within 8 working days. Yours sincerely, Nancy Nagi - Customer Service [THREAD ID:1-24FPR1X]