State Bank Of India [SBI] — Service charges collected on cardless deposit

Address:

Jalgaon, Maharashtra, 424101

State bank of india with largest number of customers, and all sorts of government transaction is falling short of services to existing customers, with long ques, and what if it has offered services like cash deposit machine. this is to facilitate smooth functioning of the bank and saves on employee salary etc. so why is the customer to bear charges for the banks shortfalls. it is the duty of the bank to provide service or allot extra counters for cash deposits. the bank is fooling around with customers collecting a heavy service charge of Rs. 25 per transaction that to without the knowledge of a customer i came to know about this after i had updated my passbook. This is very bad.