State Bank of India — Settlement of family pension claim. | |||
Sub.: Settlement of family pension claim. Ref.: BRC-E[protected] dated 13.09.2012 SBI - Mandavi Vadodara A/C No. [protected]. Sir, My father was died on[protected]. He was Railway Employee & getting pension from SBI Mandavi Branch, Vadodara. His A/c No. is [protected]. I have sent relevant documents for family pension through SBI – Mandavi, Vadodara branch to SBI, CPPC Gandhinagar twice on 25.3.2014 & on 24.4.2014. I have received the endorsement from SBI, Mandvi Branch, Baroda twice. They have also shown the despatch register and shown the proof of sending the same through your registered courier M/s. Anjali Courier vide Packet No. 57 dated 25.03.2014 and Packet No. 24 dated 24.04.2014. Till today my mother couldn't get family pension. So I personally went to SBI, CPPC Gandhinagar. On verification, they shown file and informed that the require documents for family pension are not received at their end. Contrary to this SBI - Mandavi Vadodara is showing proof of record of dispatch of documents to CPPC, Gandhinagar. This is very cumbersome situation for my mother. She is not getting pension even after 2 months even though all formalities are completed. In view of above, I request you to take necessary action in this case for settlement of family pension as early as possible and oblige. Was this information helpful? | |||
State Bank of India [SBI] customer support has been notified about the posted complaint. | |||
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