State Bank Of India — state bank collect gateway problem

Address:Gandhinagar, Gujarat

Respected sir/ madam My name is Himal patel and I have made payment for educational purpose on 8th march 2015 through "state bank collect" website (https://www.onlinesbi.com/prelogin/institutiontypedisplay.htm). I have fill up all details that is required and then I proceed for payment. I made a payment through my Bank of India debit card and amount has been deducted from my account which is Rs 712.36 But after confirmation of transaction webpage should generate payment receipt but instead of that it shows the error. Please see the attachment which contain error page below. Due to this my visa procedure has been stuck so please focus on these problem.
+1 photos
Was this information helpful?
No (0)
Yes (0)
State Bank of India [SBI] customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Sir/Madam,
Today I tried to make payment throgh State Bank Collect for my son school fees (SAMSKAARA ACADEMY, PATTANAM ITTERI ROAD, TRICHY ROAD, ONDIPUDUR, COIMBATORE-641016). I have used my credit card (Kasikorn bank-Thailand) but I could not make payment. State bank collect message as "Transaction Status : FAILURE". I tried many times and I have checked with my bank here in
Thailand also. Here no problem.So please check and reply me. Please find below the transaction reference number for your further processing. Also please find herewith the attached
file of screenshot of the transaction message.

SBCollect Reference Number-DU50248991

Thanks & Regards,


(Karthik)
QA/QC Manager
CMI-Thai Services Co., Ltd.
50/35 Sermsuwan Road, Tambol Maptaphut
Amphur Muang Rayong, Rayong 21150
www.cmi-services.com
Tel : +[protected] ext.103
Fax : +[protected]
Mobile: +[protected]
E-mail : [protected]@cmi-services.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    State Bank of India [SBI]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    27%
    Complaints
    27849
    Pending
    0
    Resolved
    7385
    State Bank of India [SBI] Phone
    +91 80 2659 9990
    State Bank of India [SBI] Address
    No.65, St Marks Road, Bangalore, Karnataka, India - 560001
    View all State Bank of India [SBI] contact information