State Bank Of India — Securecode registration error

Address:

Guntur, Andhra Pradesh

Dear Sir,
My name is Chaitanya Kumar Guttikonda, I recently opened new saving account in SBI on[protected], Below are the details of my saving account.
Account No. : [protected]
Card No. : [protected]
Mobile No. : [protected]
I regret to inform you that the service is not satisfactory. I am facing issue with SMS Alerts and One Time Password to my mobile not able to purchase anything online with my Debit Card. I tried to register my card at Verified By Visa / Master Card Secure-Code Registration. But it showing the below error." Step 2 of 3: Enter following details for confirming your identity.Mobile number is not registered for your card.Kindly contact your home branch." I went to the branch and explained with screen shots. They check from there end and says everything OK from our end. I contacted Customer Care they are telling kindly check with branch and logged a complaint. Up to now I went to bank every day till from account opening day on wards and spend around the whole working hours in bank and check with branch manager and all operators, but my problem not yet solved by them. Also contact customer care about my ticket status they told go to branch and call from there I done the same today. Some of the customer care person attend my call today when am at branch I told the same "please help the branch manger regarding my issue", but that person disconnect my call with irresponsible answer. I am to upset on this issue with the bank services so i bring this to your notice..I check with my friends who have accounts in other bank they get this 3d secure OTP debit card service by registered online with in 2 to 3 minutes.
Thanks and Regards