State Bank Of India — Vishwa yatra card topping up

Address:

Ernakulam, Kerala

Sir My son studying at US has Viswa yatra card taken from SBI, NPOL branch, kakkanad, Kochi-682021, Kerala. For the last two times when I(father) submitted application for topping up the card with money with SBI, CEPZ branch, Kakkanad, Kochi 682030, Kerala (by money debited from my account), it took 2 days for the same. Recently, yesterday(27/5/15 at 1430 hours) I submitted application with SBI, CEPZ branch, Kakkanad, Kochi 682030 (with request to debit the equivalent INR from my a/c in SBI, NPOL branch, kakkanad, Kochi-682021, Kerala ) for topping up 2500 US $in the Viswa yatra card of my son, the transaction has not happened till now(28/5 at 1700 hours). As my son is studying in a University at US & has no other source of income the delay by SBI, CEPZ branch, Kakkanad, Kochi 682030 Kerala in making the transaction may be treated as a serious offence. It is requested to take necessary action for the same.