[Resolved]  State Bank Of Mysore — account transfer to my nearest bank

Address:Bangalore, Karnataka

I have an account in SBM NGEF branch.I was using it from 2010.Now we reside in Begur.I have been to the NGEF branch to transfer my account somewhere near bommanahalli and to link my LPG Id to my bank account.I told them that we have a branch in begur cross.They asked for branch code I gave that too.but they checked in their old(not the updated directory)directory and told that belongs to belgaum without verifying..now they transfered to CGO complex branch..they told you can go tomorrow and link your LPG .When I went to CGO complex branch those people told me to talk to NGEF branch as the CIF code is not changed yet..(Actually this is internal works they can do it)I spoke to them and done accordingly...The NGEF branch didn't update my new address and mobile number as I wrote in the application for transfer..now This branch is not ready to change my mobile number and address..They are asking for Lease documents which I don't have..Being a house wife My husband taken gas connection in my name.Now when it goes to linking numbers and other procedures we are in trouble..Being a customer for more than four years they can at least accept my rental agreement. Altogether I had a very bad experience with this bank.In CGO complex branch there is only two staffs even by eleven..And what is their problem in changing my mobile number..I have been detected money form my account for messages which goes to my missed mobile number..It is not safe too as my account transaction details goes to some other number.. Please look into this and help us..
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Aug 13, 2020
Complaint marked as Resolved 
State Bank of Mysore customer support has been notified about the posted complaint.
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    State Bank of Mysore Phone
    +91 80 2235 3907
    +91 80 2235 3904
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    State Bank of Mysore Address
    K.G.Road, Bangalore, India - 560254
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