State Bank Of Mysore — Amount is blocked from benificiary account by sbm and not reverting the same to the sender account in neft recall transaction

Address:

Tumkur, Karnataka, 572118

I have transferred Rs 10000 to wrong beneficiary on 22nd Jan 2016. On the same day I have raised request for recall of this transaction which was unsuccessful and the amount is credited to beneficiary account which is with STATE BANK OF MYSORE. Somehow I contacted beneficiary and requested him to transfer that amount to me. When she contacted her branch manager, she has been informed that amount has been blocked by the bank because of wrong NEFT transaction. The beneficiary is also agreed for debiting her account as it is wrong transfer. My bank Kotak Mahindra sent series of emails to SBM but they are not replying.

Details below :

Transaction Date : 22nd Jan 2016
Unique Transaction Reference Number (UTR): KKBKH[protected]

My account (Sender) :-

A/C HOLDER NAME: PRAVEEN KUMAR RAMAIAH
A/c No. : [protected]
Bank Name & Branch : Kotak Mahindra Bank Indiranagar
IFSC code : - KKBK0000431

Beneficiary Account (Received) :-

A/C Holder Name : Jayasheela
A/C no: [protected]
Bank & Branch : STATE BANK OF MYSORE GULUR
IFSC code :-SBMY0040309