State Bank Of Travancore — Apathy of officials at state bank of travancore,jagathy,pin 695014 thiruvananthapuram,kerala

Address:

Thiruvananthapuram, Kerala

I am employed at the office of the Director of Public Instruction, Jagathy, Thiruvananthapuram. I opened a zero balance salary SB Account with the State Bank of Travancore, Jagathy Branch, Thiruvananthapuram(IFSC Code=SBTR0000568), on 04/04/2014 . My A/C Number is [protected]. My MOB NO. is [protected]. When I opened my Account with this Bank, I received a VISA ATM Domestic Debit Card, as part of the kit these people offer to the customers. Now that my application for CIVIQ Subscribership is approved by the World Intelligence Network(WIN) Admission Office-48 High IQ Societies including Mensa International are registered with this Organisation- I applied for an Gold Inernational Card.My monthly salary deposit Rs.20753/-I applied for the card on 02/07//2015.But even as on 29/07/2015, I did not receive any thing like an A-T-M Card. According to their Banking Rules these lazy people are duty bound to issue A-T-M cards within 15 days from the date of application. These irresponsible people do not even give a receipt, or let the customers sign the Register as a token of having received an application for A-T-M Card.When I try to cajole them to ring up the Head Office, from where these cards are issued, these cunning people sport an evasive smile.They are too ready to offer lame excuses like -you may get your ATM Card sometime in future because the cards are out of stock, you may receive either your A-T-M Card or your PIN NO. at different times but not both of them together at all, Card Vendors are not cooperative and they are also lax as far as their card -issuance-status is concerned. This is the custom followed at SBT, Jagathy, Thiruvananthapuram.Even customers air their complaints inside the Bank Premises, and other customers keep looking on. Can you do something to redress my complaint and better the performance rating of this bank? Sajan.B Directorate of Public Instruction, Jagathy, Thiruvananthapuram