[Resolved] Stayzilla — Booking cancelled by yourself i didn't get mine money back

insprai

from Chandigarh, Chandigarh

Address:	Ludhiana, Punjab, 141001
Website:	stayzilla

I have booked a hotel in chhirapungi (Meghlya) with the ref no.. Order id[protected][protected]
And pat 30% of amount advance according yout app but after 1 hours later i got a call from ur customer care that there is no room available for staying and ur booking is cancel and u will get the refund with in 5 days but till[protected] i did't get mine money back yet and the numbers which r mention on ur site all a switched off so let me know when i got mine money back

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Aug 25, 2016

Complaint marked as Resolved

Stayzilla customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2016

Stayzilla Customer Care's response Hello, Insprai. Regret the inconvenience. The refund has already been initiated, you might have received it in the name of Inasra Technology Pvt. Ltd. We request you to check with the bank.
-Stayzilla Team

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Comments

Bhawna Vats

from Delhi, Delhi

I booked hotel for 14 august 2016 to 16 august. The money is debited from my account but it is showing an error that there is an issue with payment.
Please refund my money ASAP

Vikesh Popat

from Surat, Gujarat

I have booked the Anando Palm Resort for 13-aug-16 to 15-Aug-16 and made 30% advance payment of 1867 Rs. My booking ID is[protected][protected].

However, after checking with Anando Palm Resort directly, I came to know that they are taken over by Club Mahindra so they have stopped taking booking now. And also they can not confirm any booking.

In this case, please refund me my money.

I am trying to call on the numbers of given on your website, but none of them are working. Please do the needful.
Vikesh Popat
[protected]