[Resolved] Stayzilla — non risponsible hotel booking with Stayzilla.com | |||
order number[protected][protected]_TR1 i have booked hotel with Stayzilla.com also paid 20% booking amount for 2 days, but checkout time hotel manager asked me more amount than booking total cost, i have also called to Stayzilla.com but there don't know about my booking, very disappointed costumer service, finally i have paid extra amount of 2 days, also they not adjusted my advance payment after few days As per your tele conversation with costumer representative, they issue stayzilla voucher which you can use it for my next booking. During my next booking and they will apply the voucher for me. but during my next booking i have called to stayzilla.com to apply my voucher but at that time costumer representative don't know anything about my voucher, and very poor respose please beware with Stayzilla.com fraud they big cheater offering big discount and take 20% amount as your booking cost Was this information helpful? | |||
Aug 22, 2016 Complaint marked as Resolved Verified Support May 07, 2016 Stayzilla Customer Care's response Hello Dharmesh! apologize for the inconvenience, this shouldn't have happened. Hope your concern has been addressed.-Stayzilla Team | |||
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