[Resolved] Stayzilla — Receiving messages everyday of 8 month old booking

Fatema Moiz

from Mumbai, Maharashtra

Address:	Chennai, Tamil Nadu
Website:	Stayzilla

I have been complaining since more than a month but I continue to receive messages regarding a booking I made in August 2015. There has been no resolution on my complain yet.
This is the message I am receiving -

Thank you for booking with us. We have received your payment of Rs.5642 for your stay at Savshanti Lake Resort from[protected] to[protected]. You will receive your Check-in pass before[protected]. To manage your booking, login to our concierge service(www.stayzilla.com/concierge).

Please resolve this asap as I am getting really upset and am thinking of taking this up rather seriously.

Dr. Fatema Bhinderwala
[protected]

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Aug 30, 2016

Complaint marked as Resolved

Stayzilla customer support has been notified about the posted complaint.

Verified Support

May 07, 2016

Stayzilla Customer Care's response Hello Fatema, This is Akansha from Stayzilla. We can understand your situation, will get in touch with you ASAP.

Verified Support

May 09, 2016

Stayzilla Customer Care's response Hello! Ampodder, Sorry for the inconvenience. Please inbox us your booking id so that our team will look into it.

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Comments

ampodder

from Mumbai, Maharashtra

I booked 3 rooms at hotel trimurti puri through you from 25/3 to 29/03 but not received confirmation from hotel.

djoardar

from Delhi, Delhi

I booked hotel at Ujjain through Stayzilla.com, money was deducted but booking in hotel was not confirmed. I asked refund of money through e-mails [protected]@stayzilla.com & [protected]@stayzilla.com but no response from Stayzilla.com is received.

Please help.