[Resolved]  Stayzilla.com — Refund Require for hotel issue

Address:Patna, Bihar

My self nitesh shelar Incident on 2nd Sep'15 complaint for Stayzilla.com Hotel Frontline [protected] Booking ID :[protected][protected] I had booked hotel in patna (Bihar) through stayzilla.com and payment already done. now today morning i went to hotel frontline residency which is suggested and booked by stayzilla.com it's not comfortable and not as per my requirement hence i am not checkin this hotel and left out. then i called to stayzilla customer care and ask them for refund but their executive Imran directly said that refund not possible. please help to refund my amount. Thanks, Nitesh Shelar [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 26, 2016
Complaint marked as Resolved 
Stayzilla customer support has been notified about the posted complaint.
Verified Support
May 07, 2016
Stayzilla Customer Care's response
Hello Nitesh, chaos was not our intention, hope your matter has been resolved.
-Stayzilla Team
Complaint comments 

Comments

Hotel Cancellation Money Not Refund

Dear Sir, i have booked a room via STAYZILLA.COM in Mahabaleshwar, booking have completed full process of booking, from my account 7, 000/- debited from my Debit Card . When i reached at hotel we found that hotel have been cancelled, and the hotel employ said that there is no room available .
So please help me ...

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Stayzilla
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    86%
    Complaints
    100
    Pending
    0
    Resolved
    86
    Stayzilla  Phone
    +91 44 6562 3301
    +91 44 6562 3300
    Stayzilla  Address
    Durgabai Deshmukh Road, R. A. Puram, Chennai, Tamil Nadu, India - 600028
    View all Stayzilla contact information