[Resolved]  Kotak Commodity Services Limited — Inefficient employees & illegal business

Address:

Darjeeling, West Bengal

Dear sir/madam,

My name is Prabir Banik (CLIENT ID HEXS3) client of Kotak Commodity Services Ltd. , Siliguri Branch. I want to inform you some illegal activities of this Branch & it’s Employees. Once I was a very active client of this Branch. I gave a good volume also. But I am sorry to say that your employees don’t have even a basic knowledge of this field and they are very irresponsible also. They can only know how to make loss in client account and make zero their margin value. They don’t even require informing clients about their order. Sometimes they convert their profit into loss. They always enter into office after half an hour later or more whether there any important event or not. They often keen to watch movie in Tv rather keep eyes on Odin Monitor. Sometimes they are roaming outside of office leaving it vacant or keeping only office boy. It seems that Kotak Commodity Services Ltd. keep these employees only to collect huge margin from market and cheat clients rather than Brokering. Otherwise this type o[censored]nskilled employees should not be employed. I have complained to eastern zone Manager about this also but no action has been taken.
I was averaging in silver from Rs.63000/Kg. I had nine lot micro and my average price was came to around Rs.48000. On 20th June I sold 3 lot micro of other contract to save my buy position as that day market was going down. The dealer insists me to cover my sold position at noon on calling again and again. After covering my position when market went more down he didn’t inform me nor did anything to save my buy position. There came short fall and my position reduced from risk. They didn’t inform even anything. I could give more margins to save my buy position as I knew market will go up within some months. It makes huge monitory loss and my confidence also. I know all clients of this branch have same type of bitter experience about this company.

So I hope proper action will be taken against these employees to save this branch along with clients.

Regarding
Prabir Banik
Mob: [protected]