[Resolved] Street Style Store — Company is sending exchange parcel on cod and i hv already paid fr it

paridhi10

from Mumbai, Maharashtra

Address:	Hyderabad, Andhra Pradesh, 500064
Website:	street style store

Hi,

I am unable to accept the shipment awb # :[protected] for order id : 853094 as the ecom express person insists on cod of rs1049 as per your instructions.

However please note that the above order is in exchange/replace for order id 682586 for which a credit note was issued from your end and hence there should not be any amount payable.

Kindly instruct your courier partner of the situation above and mark order id : 853094 as ppd and not cod as the payment has been already made (Via credit note) to you as explained above.

Do note that this is causing a lot of inconvenience to me as this is the second instance regarding the same and the saga is continuing for months. Refer history of my orders 732351.

If you expect a payment to be made against for order id : 853094, kindly explain why. Anticipating a speedy resolution to this from street style or refund of my original amount.

Regards,
Paridhi agarwal

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May 28, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Aug 23, 2016

Street Style Store Customer Care's response Hi Paridhi,

Please accept my sincere apologies!

Your case has been transferred to the concerned department and they will resolve your issue on priority basis.

If there is anything else please mail me at my E-mail ID: sss.[protected]@gmail.com .

Thank you
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently

Aug 23, 2016

Updated by paridhi10 hi,

Nw its neither abt ur apologising nor abt mine reminding to u everytime tht d parcel which u r issuing to me z supp to b a ppd parcel...cz neither r u refunding me my amt nor r u sndng me an exchange parcel and to top it all ur custmr care no. z also nt functional...nw all i demand is a resolution to my issue on a fastrack basis...i hv gvn u my most recent order id, , , my track record id...nd also my awb airway ecom no...do u need anything elz to track dwn d database o[censored] customer??

So eventually, a weeks tym fr my issue nd thts it!!
Paridhi agarwal
Order id *853094#

Aug 24, 2016

Updated by paridhi10 Hello,
Thsnx to consumer forum...my issue z resolved...i gt d delivery dn, , ftr 3mnths...its sch a peace of mind..
All smiles!!