[Resolved]  Street Style Store — Credit note not received

Address:Bangalore, Karnataka, 560029
Website:streetstylestore.com

Order number - #987908
Hello. I had placed an order for shoes which didn't fit me. After a lot of emails and then a consumer complaint, the product was exchanged. I was told I would receive a credit note on 23rd November. But it is 8th December and I still don't have a credit note.
Nobody ever responds to my mails.
I was a refund of Rs 750 TODAY.
This is highly unacceptable. I don't want to wait another month to place one more order and then be dissappointed again. I need a refund. Please support.
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Jan 10, 2017
Complaint marked as Resolved 
Street Style Store customer support has been notified about the posted complaint.
Verified Support
Dec 09, 2016
Street Style Store Customer Care's response
Hi Devyani,

We had went through your order history and came to know that we had issued you the credit note worth Rs. 699/- in your SSS account on 11/24/2016 that too in place of your exchanged order 987908. You can use the same credit note in your next shopping with us as an VOUCHER.

Here are the details.

Coupon code: IHHP2XNV
Coupon amount: Rs. 699/-
Validity: Valid till[protected]

You can find your credit note under your MY VOUCHER tab.

For further information, please share your concern at sss.[protected]@gmail.com

Thank You
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently
Complaint comments 

Comments

Hello.
The delivery executive took Rs. 750, despite you mentioning clearly that the delivery is free of charge. I'd like the additional Rs.50 back as well. Cause clearly, you don't deserve 50 Rs for delivery charges for such pathetic service.

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